Contact · Palma de Mallorca

Contact SERMAN and let's talk about your project

Tell us where you are and where you want to go. We'll reply personally with specific questions and, if it's a fit, a clear phased proposal.

Personal reply
No obligation
English · Español

or use the form

Write to us

The more detail you share, the more useful our first reply will be: your website, your goal and the channels you use today. If you like, ask us for a first read of your visibility on Google and in AI answers too. Fields marked with * are required.

Name *

Email *

Phone (optional)

Company or website (optional)

What do you need?

Approximate monthly budget (optional)

Tell us about your project *

I have read and accept the privacy policy.

Basic data protection information. Controller: Serman Illes S.L. (SERMAN). Purpose: answering your enquiry and, if you ask for one, preparing a proposal. Legal basis: your consent and, if you ask for a proposal, steps taken at your request before entering into a contract. Recipients: we do not disclose your data to third parties unless the law requires it; our email and hosting providers process it on our behalf. Your rights: access, rectification, erasure, objection, restriction and portability, by emailing info@serman.agency, and the right to complain to the AEPD. More in our privacy policy.

What happens next

From message to plan

Phase 01 / 04
We read your case
We review your message, website and digital presence before replying.
Phase 02 / 04
First conversation
A call or video call to understand goals, timelines, markets and budget.
Phase 03 / 04
Diagnosis & proposal
We send an initial diagnosis and a phased proposal with scope, deliverables and next steps.
Phase 04 / 04
Kick-off
If we go ahead, we connect the accounts in your company's name and start with a kick-off session.

Frequently asked questions

How quickly do you reply?

We reply personally to every message as soon as we can, on working days. If it's urgent, give us a call.

Can we meet in person?

Yes. We are in Palma de Mallorca and can meet at our office or yours. We also work by video call with clients anywhere.

What information should I prepare?

Your website, your goals, the channels you use today, a rough budget and, if available, read access to your analytics and advertising tools.

What if I don't know which service I need yet?

That's fine: tell us your goal and your starting point. In the first conversation we'll tell you what makes most sense, even if that means it isn't the right time to invest yet. You can browse every option first on our services page.

Do you work with companies outside Mallorca?

Yes. We work with companies across Spain and abroad, in English or Spanish, by video call or in person when needed.

Do you sign NDAs?

Yes. If your project requires it, we sign a non-disclosure agreement before you share sensitive information.

What do you do with the data I send through the form?

We use it to answer your enquiry and prepare a proposal, and we won't send you marketing communications without your consent. Full details are in our privacy policy.